PROTECTING YOUR PRIVACY IS PRIORITY
Protecting your privacy is very important to us. We take the responsibility to safeguard and secure personal information very seriously.
We want you to understand how we protect your privacy and when we collect, use, and share information.
TABLE OF CONTENTS
- Information We Obtain From You
- Information About Your Transactions
- Information From Third Parties
THE INFORMATION WE COLLECT
INFORMATION WE OBTAIN FROM YOU
During the quoting, application, or claims handling processes you may give us Information such as your:
- Name
- Address
- Phone Number
- Email Address
- Driver's License Number
- Date of Birth
If you give us your email address, CLEVER may use it from time to time to notify you of new services, special offers, or to confirm transactions.
If you do not wish to be contacted for non-policy related communications, you may unsubscribe by following the instructions at the bottom of the CLEVER email you receive.
If you are a policyholder, you can also log in to your account at mycleverinsurance.com to update your email address and the amount of email
communication you would like to receive from us.
INFORMATION ABOUT YOUR TRANSACTIONS
We may collect Information about your transactions and experiences with us and others, such as your payment history, claims, coverage and vehicle changes.
INFORMATION FROM THIRD PARTIES
We may receive Information about you from consumer reporting agencies, which provide us with motor vehicle reports, claim reports, an/or credit information where
permitted by law. When you ask for a rate quotation, we may obtain credit information if permitted by applicable state law.
Our Clever Support Representatives do not have access to the details of your credit information. If you commit to purchase a policy with CLEVER, we will also
confirm your motor vehicle record and claims history. As permitted by law, we may also review your motor vehicle record, claims history, and/or credit
information in connection with any renewal.
THE INFORMATION WE DISCLOSE
The Information collected about our customers, former customers, and applicants will only be disclosed as permitted or required by law.
For our customers and former customers, the majority of this collected Information is maintained in your policy and/or claims records. We use this Information
to process and service your policy; to settle claims; with your consent; or as directed by you.
Following are some examples of how we may disclose Information:
- We may share Information with third parties necessary to perform transactions you request or authorize.
- Address
- When you are involved in a claim, policy Information is provided to adjusters and the businesses that will handle your repairs
- We may also share your Information with another insurance company if you are involved in an accident with their insured.
SMS AND VOICE COMMUNICATION CONSENT
By providing your phone number and opting in on our website or through our services, you consent to receive
SMS messages and/or voice calls from Missouri Farm Bureau Services, powered by our communications provider,
Twilio. These messages may include service updates, billing notices, appointment reminders, or informational
alerts related to your relationship with Missouri Farm Bureau Services. Promotional content may also be sent,
but only if you have explicitly opted in to receive marketing communications.
We will only send messages to users who have:
- Provided a valid phone number, and
-
Explicitly opted in to receive SMS or voice communication from Missouri Farm Bureau Services, either
via an online form, keyword opt-in (e.g., texting a keyword to a Twilio-powered number), in-person enrollment,
or by checking a box indicating consent.
PROOF OF CONSENT
To comply with Twilio’s Acceptable Use Policy and industry regulations, we maintain records of all user opt-ins. These records may include:
- The phone number provided
- The date, time, and method of consent
- The content or prompt shown at the time of opt-in
- The service or campaign the user opted in to
These records are securely stored and may be used to demonstrate compliance with applicable regulations (including TCPA) and Twilio’s requirements.
OPT-OUT INSTRUCTIONS
You may opt out of receiving SMS messages from Missouri Farm Bureau Services at any time by replying STOP to any message.
You may also contact us directly to revoke consent or manage your communication preferences.
Standard message and data rates may apply based on your mobile carrier.
CONFIDENTIALITY AND SECURITY
We use administrative, technical and physical security measures to help protect your Information.
COOKIES AND TRACKING
We may collect Information automatically using online technologies, such as cookies, logs, web beacons, tags, scripts, local storage, and others, when you use
our website, send us an email, or interact with our emails or advertisements. We may use these technologies for providing our products or services, security,
authentication, analytics, product or service improvement, advertising, fraud detection, or similar purposes for our website.
We may automatically collect from you Information including internet protocol addresses, browser information and language, mobile device identifiers, internet
service provider, referring and exit pages, operating system, session ID, date and time stamp, ip address or other location information, and click or touch stream
data, movement, scroll, and in some cases, keystroke activity.
We may use local storage, such as HTML5 or Flash cookies, or similar technologies to store content information or preferences or display advertising.
YOU CAN CONTROL COOKIES
Most internet browsers allow you to block, manage, or delete cookies or local storage through the privacy features of your browser. Please refer to the help
section of your browser or mobile device for additional information. Your browser may also offer add-ons, plugins, or extensions to manage local storage objects,
scripts, or similar technologies mentioned in our privacy policy. Please note that if you block cookies or similar technologies, you may not be able to use the
full functionality of our website.
WE USE GOOGLE’S SERVICES
Our websites may use Google Analytics and Google Tag Manager, which are web analytics services provided by Google LLC. These services use cookies to analyze your
use of our website. The information collected by these cookies about your use of our website is transmitted to and stored on Google servers.
Google uses this information to assess your use of our website and provides reports on data. This data may include how often you visit our website, what pages
you view when you visit the website, and what other websites you have visited prior to visiting our website. Google may transfer this information to third
parties, if required by law or if third parties process the information on behalf of Google.
CHANGES TO THIS PRIVACY POLICY
We may modify our privacy policy from time to time. The most recent version is always posted at mycleverinsurance.com. When we make changes, we will revise
the date at the bottom of the Privacy Policy.
WHAT TO DO IF YOU HAVE PRIVACY OR SECURITY CONCERNS
If you have a concern about privacy or security at Clever Insurance, we want to hear about it by email or mail.
Clever Insurance
P.O. Box 658
Jefferson City, MO 65102
Last Revised: 6/13/2025
